Each patch is made to order, unless otherwise stated. Please allow 10 business days (Monday-Friday) for production time (before shipping). Please contact me if you would like to expedite production time.
Patches noted “Ready to Ship” are available to be packaged immediately and are sent within 3 days of your order. Please note: All items ordered together are mailed together. If you order a ready to ship patch and a patch that needs to be made, your ready to ship patch will be shipped when the made to order patch is finished.
All domestic orders ship via USPS First Class Mail with tracking included to the shipping address provided at checkout. Please be sure to check the shipping address as reshipping fees due to incorrect/incomplete address will be the responsibility of the buyer.
Standard Shipping is estimated at 3-5 business days & Expedited Shipping at 2-3 business days after 2 week processing time on made to order pieces. Please note: these dates are an estimation and are not guaranteed.
I'm happy to ship internationally! However, international buyers should be aware that additional customs and import taxes or fees may apply to international orders. These fees are the responsibility of the buyer upon delivery. If you are outside of the United States and interested in purchasing from Heart & Soul PVD, please send me an email at email@example.com.